1. Introduction

In this privacy statement, you will learn how we collect, process, and store your personal data through our website. We will also explain your rights regarding your personal data and the use of cookies on our website.

2. Legal framework and compliance

Protecting your personal data is our top priority. We comply with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable local laws. Our data protection policy and technical security measures ensure full compliance with these regulations, providing safe and reliable processing of your personal data.

3. Purpose and scope of data processing

We collect and process your personal data to provide the following services:

• Real estate brokerage for sale and purchase, where we connect sellers with potential buyers.
• Real estate brokerage for rental, where we link landlords with tenants.

We collect only the minimal necessary data for specific purposes:

• Service inquiries: name, surname, email address, phone number.
• Newsletter subscription: email address for sending news and special offers.

4. Data security and protection

Your personal data is collected on secure servers using HTTPS protocol, ensuring encryption during data transmission. The data is then stored in protected and encrypted databases to prevent unauthorized access. We regularly conduct security audits and update our security protocols to ensure the highest level of protection for your data.

5. Data sharing and transfer

To fully provide our services, we may share your personal data with the following third parties:

• Legal firms involved in the process of real estate sales or rentals.
• IT companies responsible for the development, maintenance, and security of our software. All our partners are committed to confidentiality and the protection of your data.

Data is shared only to the extent necessary to fulfill contractual obligations and ensure high-quality services. We guarantee that third parties process the data in compliance with applicable laws.

6. Data retention and storage period

Your personal data is retained for a period of three years for the purpose of processing service inquiries. If the data is used for statistical purposes, it is anonymized, meaning all personal identifiers are removed. After the retention period expires, the data is permanently deleted unless otherwise required by law.

7. User Rights

You have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Erase your personal data (right to be forgotten).
• Restrict the processing of your personal data.
• Transfer your data in a structured, commonly used, and machine-readable format.
• Object to the processing of your personal data.
• Withdraw consent for data processing at any time.

8. Exercising rights and contact information

To exercise your rights or if you have any questions regarding data protection, you can contact us:

Phone: +385 99 7425492 (Tina)

Email: info@suncerealestate.com

Address:  Pod Vrh 30, 52100, Ližnjan, Croatia

We will respond to your request as soon as possible, but no later than one month after receiving the request. In the case of complex or multiple requests, this period may be extended by an additional two months, about which we will duly inform you.

9. Use of cookies

Our website uses cookies to enhance your user experience:

1. First-party cookies: These cookies are essential for session management and are temporary during login sessions.
2. Third-party cookies: Google Analytics for collecting anonymized statistical data about website usage.

You can manage cookie settings through your browser settings. Blocking cookies may affect the functionality of the website. Details about the use of cookies are available in our Cookie policy page.

10. Effective date

This privacy statement is effective as of July 10, 2024.